NETZSCH's Unlimited Warranty
Our Quality Promise to You
At NETZSCH, our commitment to quality goes beyond the instruments themselves. We understand that your investment in advanced technology is a long-term one, and that’s why we offer something truly unparalleled – our Unlimited Warranty.
We Leave Nothing to Chance!
In today’s fast-paced world, support shouldn’t have an expiration date. While others may determine when your instrument’s lifetime is over, NETZSCH stands firm in our commitment to providing support as long as it’s needed – because that’s what our customers deserve.
Discover the Difference – Your Instruments, Our Commitment.
What Does Unlimited Warranty Mean to NETZSCH?
Your Benefits at a Glance
Unlike other warranties that may have hidden limitations, NETZSCH’s Unlimited Warranty is a testament to our dedication to your success. As long as it is technically possible, we stand by our instruments and support you with:
- Attractive Contract Pricing
Take advantage of our competitive contract pricing, designed to provide exceptional value while ensuring your instrument remains protected by our NETZSCH Unlimited Warranty. - Comprehensive Coverage
From day one and throughout the lifetime of your instrument, enjoy peace of mind knowing that your instrument is backed by our commitment to excellence. - Expert Service
Receive high-quality service directly from NETZSCH or our authorized dealers, ensuring that your instrument always performs at its best. - Predictable Costs
With our attractive maintenance contracts, you can plan your expenditures confidently, avoiding unexpected costs and downtime. - Long-Term Reliability
Our Unlimited Warranty ensures that your instruments maintain their value and performance, safeguarding your investment for years to come.
Take advantage of this unparalleled support for your thermal analysis and rheology needs and see how NETZSCH can be your partner in precision, reliability, and enduring support.
Which Products Can Be Covered?
To underline the quality and long-term availability of services, NETZSCH's unlimited warranty will be offered for our new instrument series of:
This offer may vary by region.
General Framework
- Always in connection with a qualifying maintenance contract. Please contact your regional Service Manager for a customized offer for a maintenance contract.
- We offer warranty at the time of purchase and up to three months after the purchase
- The 3 months starts with the date of delivery of the instrument
- Detailed components on what is covered in the warranty, may vary from region to region, see our terms of warranty
- Also available for dealer regions
That’s what our customers say about the NETZSCH service
"We got an appointment for the technician visit very quickly. The technician's commitment was exceptional. To do everything so that we can work with the instruments again is simply commendable!"
"Your field service technicians have an exceptionally high level of responsibility to really make sure that the device is in perfect order before leaving and that the customer feel secure in owning a NETZSCH device."
"After purchasing a NETZSCH STA, we always got a quick response when we had questions. The 2023 seminar in Dalian was also great. My students and I received very comprehensive, practical and useful information from the experts."
FAQs about NETZSCH's Unlimited Warranty
NETZSCH anwers frequently asked questions
