Proven Excellence in Service

NETZSCH Analyzing & Testing offers a broad spectrum of services for your thermal analysis instruments − from the basics to full-scale maintenance of value for your investment.

We leave nothing to chance! Just as the quality and performance of our measurement instruments has continuously evolved over the years, so has our customer support. Today, we offer unique service and applications support – worldwide and first-hand. 

Analytical instruments by NETZSCH Analyzing & Testing are supported over an exceptionally long period of time.Our expert service team is available at over 50 sales and service locations worldwide to support you throughout the entire lifecycle of your analytical instrument.

Choose the services that best meet your needs to achieve a balanced relationship between productivity, flexibility, and preventive measures. With us, your investment will be expertly managed throughout its entire lifecycle.

We offer the complete service package

Your Competitive Advantage

Effectiveness
Higher instrument effectiveness
Longlasting
Longer instrument life 
Success
Low susceptibility to failure

In today's fast-paced business world, exceptional customer service is not just a bonus, but a necessity. 

For over 60 years, NETZSCH Analyzing & Testing has exemplified customer orientation, professionalism, and sustainability. At NETZSCH, we understand that our service portfolio is more than just a service – it's a promise to our customers that they can rely on us.
 

Comprehensive Service Offerings: 

Our service portfolio includes a wide range of services designed to meet and exceed our customers' needs. From commissioning, maintenance and repair to training and consulting, we offer a complete set of services to keep your equipment operating at peak performance.
 

Benefits for Our Customers: 

The benefits of such a comprehensive service offering are manifold:

  • Reliability: Our experts ensure that your equipment is always ready for use, leading to higher operational efficiency.
  • Availability: With our global network of service centers, we ensure quick response times, no matter where you are.
  • Competence: Our service technicians are highly qualified and continuously trained to keep up with the latest technologies and standards.
  • Individuality: We understand that every business is unique, which is why we offer customized service packages tailored to your specific requirements.
  • Cost-effectiveness: Through preventive maintenance and quick repairs, we help you minimize downtime and extend the lifespan of your equipment. This commitment to sustainability directly enhances your profitability.

Proven Excellence in Service means that you can rely on a partnership based on trust, decades of expertise, and an unwavering commitment to your satisfaction. We are here to support you and ensure that your equipment runs as efficiently and effectively as possible – today and in the future.

More information

Consultancy & Sales

Do you have further questions about the instrument or the method and would you like to speak to a sales representative?

Service & Support

Do you already have an instrument and just need technical support or spare parts?

Proven Excellence in Service 

Find out more about what makes us excellent