On-Site Service

Installation and Commissioning

We install your analytical instruments in your laboratory, carry out a complete configuration and parameterization, and provide your operating personnel with comprehensive basic instructions. Your instrument is then professionally put into commission and can immediately be put to use.

On-Site Repairs

Implemented diagnostical systems in our instruments enable quick and specific problem-solving for your NETZSCH instruments. Our service personnel can thereby immediately localize the problem and re-establish functionality. We can offer you emergency service based upon the application area of your instruments, with response times of your choice.

Advanced and Refresher Training

We offer comprehensive, professional on-site training designed specifically to meet your individual requirements. That way you can achieve the most from your instrumentation and results.

Instrument Service Plans

NETZSCH offers a wide variety of instrument service plans. 

Many labs appreciate both the additional peace of mind and the fast, on-site service we offer with no hidden fees or extra costs.

Preventative Maintenance Plan
Silver Service Plan
Gold Service Plan
Platinum Service Plan