13.05.2025 by Aileen Sammler
Peace of Mind with NETZSCH: Introducing the Unlimited Warranty
Investing in NETZSCH’s high-quality laboratory instruments for thermal analysis, rheology, and fire testing is a smart long-term decision that provides reliable performance and lasting value. Whether you're conducting cutting-edge research or ensuring precise quality control, your equipment needs to deliver reliable performance for the years to come.
At NETZSCH, we believe that the support for your instruments should last as long as they do. That’s why we offer something truly unique: Our Unlimited Warranty.
What Makes NETZSCH’s Unlimited Warranty Special?
Many manufacturers offer limited warranties, typically covering a fixed time frame – one, two, or maybe five years. But what happens after that? Customers are often left with expensive maintenance costs, unpredictable repairs, or the risk of obsolescence.
With NETZSCH’s Unlimited Warranty, we eliminate that uncertainty. Our customers enjoy:
✅ Long-term protection – As long as your instrument is technically feasible to maintain, we’ve got it covered.
✅ Cost predictability – Our Unlimited Warranty allows you to plan your expenses with greater confidence and predictability.
✅ Peace of mind – Our world-class service team ensures that your instrument performs at its best, year after year.
How Does It Work?
NETZSCH’s Unlimited Warranty is available in connection with a qualified maintenance contract. This means that as long as you have a service agreement in place, your instrument remains protected under warranty – without a predefined expiration date.
This offering is available for our latest instrument generations, including:
🔹 Differential Scanning Calorimeters (DSC 300 Caliris® series and DSC 500 Pegasus®)
🔹 Thermogravimetric Analyzers (TG 309 Libra® series)
🔹 Simultaneous Thermal Analyzers (STA 509 Jupiter® series)
🔹 Rotational Rheometers : Kinexus Series
🔹 Capillary Rheometers : Rosand Series
🔹 Fire Testing devices KBT 916 (testing of cables) and SBI 915 (testing of building products)
Whether you are working in polymers, pharmaceuticals, cosmetics, food, construction materials, or any other field, this warranty helps that your equipment remains a reliable, high-performing part of your lab.
Please find here the detailed product list including links to all NETZSCH instruments that can be covered with our Unlimited Warranty: (This offer may vary by region)
Our Quality Promise:
NETZSCH's Unlimited Warranty
At NETZSCH, our commitment to quality goes beyond the instruments themselves. We understand that your investment in advanced technology is a long-term one, and that's why we offer something truly unique – our Unlimited Warranty.
Why Choose NETZSCH’s Unlimited Warranty?
- Extend the Life of Your Investment
A NETZSCH thermal analyzer, rheometer or fire testing device is not just a piece of equipment – it’s an investment. With a service contract, you can get protection against aging, wear, and technical issues, ensuring that your instrument continues to perform like new. - Reduce Downtime, Increase Productivity
Unexpected failures lead to costly interruptions. Our proactive maintenance and fast repair service minimize instrument downtime, keeping your operations running smoothly. - Benefit from NETZSCH’s Expertise
As a global leader in material characterization, we provide specialized service and technical support directly by NETZSCH or our authorized dealers that others simply can’t compete. Our experienced team makes certain your instrument operates at peak performance, even years after the purchase. - Plan Your Costs with Confidence
The Unlimited Warranty allows for consistent, budget-friendly service costs. Protect your investment with a customized service package tailored to your needs!
General Framework
The Unlimited Warranty is always offered in connection with a qualified maintenance contract. To ensure best coverage for your instrument, we recommend reaching out to your regional Service Manager for a customized maintenance contract offer.
This warranty can be activated at the time of purchase or within three months after delivery of the instrument. Please note that the specific components covered under the warranty may vary by region, so we encourage you to review for detailed information.
Additionally, the Unlimited Warranty is available in dealer regions too, ensuring comprehensive support no matter where you are.
Ready to Secure Your Instrument for Life?
You can rely on our unparalleled service and support for your thermal analysis, rheology and fire testing needs!
For complete peace of mind and protection against unexpected costs, NETZSCH’s Unlimited Warranty is the perfect choice. Contact us today to learn how your lab can benefit from this unique offering.
You can find more details about NETZSCH’s Unlimited Warranty here by clicking at the button below.
To find out more and to receive your individual service offer please get in touch with your local NETZSCH Service Manager.
Service & Support
Contact us today to learn more about our Unlimited Warranty or to ask for your individual maintenance contract offer.