Repair Service

All over the world, the NETZSCH name stands for comprehensive support and proficient, reliable repair service. Our ambition is to provide you with the best possible support at any given time and place:

Specialized In-House Repairs: NETZSCH Analyzing & Testing offers a dedicated in-house repair service at our factory that ensures all repairs are carried out with the utmost precision and using the latest technologies. If you require on-site repair service at your location, please contact our service department.

Qualified Technicians: All repairs are conducted by qualified technicians who have received specialized training in the maintenance and repair of NETZSCH equipment. Our service staff, both in the office and in the field, receive in-house education. Regular training ensures that their specialized knowledge is always up to date.

Original Spare Parts: Only original spare parts are used for all repairs to ensure the best quality and performance.

Comprehensive Diagnosis: Before each repair, a comprehensive diagnosis is conducted to accurately identify the problem's cause and enable targeted repairs. A cost estimate is available upon request.

Warranty on Repairs: NETZSCH provides a warranty on all in-house repairs to fortify customer confidence in our service quality.

These benefits underscore NETZSCH's commitment to quality, efficiency, and customer satisfaction. Our in-house repair service is an integral component of our comprehensive service offering. It plays a vital role in ensuring the long-term performance and reliability of our equipment.

For more information or to request a repair, please visit the official service page for NETZSCH Analyzing & Testing or contact customer service directly.

修理サービス

Contact the NETZSCH Customer Service or your local service partner with your request.
The NETZSCH Customer Service or service partner will work with you to select the best solution for your request and suggest either a repair on-site or at our factory in Selb.
Send your instrument or accessory to Selb together with the declaration of decontamination and the repair cover form.
When repairing accessories, we may provide you with the original packaging - this is decided on a case-by-case basis.
After inspecting your device, you will receive an estimate of the repair costs on request.
Place the repair order with us.
Once the order has been completed, we will return the instrument /accessory to you.
A further appointment with a service technician on-site may be necessary for the re-installation.

修理の不必要な遅延を避けるために、2つのフォームを用意しています。これらの用紙に必要事項をご記入の上、不具合のある部品と一緒に下記までお送りください。
_{※日本国内の場合は下記お電話またはメールにてお問い合わせ下さい。}

ネッチ・ジャパン株式会社

営業本部・テクニカルサポートセンター

〒221-0022 神奈川県横浜市神奈川区守屋町3-9-13 TVPビルディング

Tel：045-453-1962 Fax：045-453-2248

E-mail : NETZSCH.japan@NETZSCH.com